Support Information
How to reach us and what to expect
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Location
Jakarta, Indonesia
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Response Time
1-2 Business Days
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Business Hours
Mon-Fri, 9AM-5PM WIB
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Languages
English & Indonesian
Before You Contact Us
You might find answers faster by checking these resources first
Frequently Asked Questions
Find answers to common questions about budgets, expenses, sync, and more.
View FAQWhat to Include in Your Support Request
Help us help you faster by including this information
Device Information
- iPhone or iPad model
- iOS version number
- Available storage space
App Details
- UangRumah version
- When the issue started
- Frequency of the problem
Problem Description
- What you were trying to do
- What happened instead
- Any error messages
Steps to Reproduce
- Step-by-step actions
- Screenshots (if applicable)
- How to recreate the issue